Meet the Team
Donald Smith
Managing Director
Customer service and the client experience are my life’s work and obsession. My sole responsibility is to develop creative, innovative ways to enhance the customer experience by guaranteeing that my clients pay extremely low rates, that all of their project needs are met, that we relieve them of all administrative stress, and that they are confident in our services The most crucial question is how we can prevent errors from occurring and, if they do, how can we quickly and unconditionally resolve the issue in the client’s favour. The answer is to take the customer’s feedback seriously and make changes without second thoughts.
Ola
Quality Control
Ola is a very friendly and helpful gentleman.
His job is to evaluate and verify the information being processed across all departments. Analysing system data and recent records, Ola ensures that all staff in the company
are complying with company standard procedures to ensure we deliver great customer service and deliver maintenance and construction projects on time.
For example, he ensures our staff are updating our customers on job processes and ensures all customers incoming emails are responded to and ensures projects are completed by deadline and more.
Obre’s Senior Site Supervisors
Pawel
Senior supervisor – Midlands
Pawel is fully qualified gas engineer and an electrician. He has 6 years of experience in both fields and now he manages team of our electricians and gas engineers and ensures our engineers RAM and work is carried out in accordance with NICEIC and Gas Safe current regulation.
Fadi
Senior supervisor – London
Fadi is a highly experienced supervisor with 23 years of experience in building and maintenance industry together. Fadi manages our team of professional builders during business hours and motivates them to produce great results. Fadi trains his team every morning on providing producing quality work and all aspects of health and safety.
Majeed
Senior supervisor – East Region
Majeed is Obre`s OOH supervisor with over 19 years of experience in plumbing, drainage, building and handyman jobs. He manages and supervises a large team of professional employees out of hours. Majeed ensures his team engineers attend emergency jobs fast and efficiently and comply with health and safety requirements.
Office Staff & Maintenance Team
Alex
Maintenance Manager
Fiek
Senior Maintenance Manager
Mark
Maintenance Manager
Buddy
Business Development Manager
Rebecca
Regional Project Manager
Tim
Customer Relation Manager
Alex
Customer Relation manager
Daniel
Operative Manager
Katie
Customer Relation Manager
Connor
Supply Chain Admin
Ozma
Supply Chain Admin
Kirsty
Customer Relation Manager
Adam
Maintenance Coordinator
James
Customer Relation Manager
George
Customer Relation Manager
Toufik
Project manager
Denis
Product manager
Nastya
UI UX Designer
Julia
UI UX designer
Serhii
web Developer
About Us
The OBRE was founded as an emergency maintenance service run by a dedicated family orientated team, originally trading under the name of Obre reactive. What started out as a small family run business only providing coverage to London and Essex areas, the company gradually expanded and in 2020 became a Limited company nationwide offering only the best services all year round.
The OBRE are continually improving our services with planned and reactive maintenance, always finding new ways to progress and excel to ensure homes and businesses are kept running smoothly nationwide all year round. Our purpose is to be available for all your maintenance needs and with emergency response and planned maintenance projects across the uk we are working towards the ultimate goal of delivering the highest level of standards with every job we complete. and with every step we take we are continuously striving towards maintaining our reputation of being the UK’s leading maintenance company.
Skilled & Equipped Engineers
When its comes to experienced and professional engineers, there is no one better than OBRE, the quality of our workmanship is essential for achieving professional and operational standards and going above and beyond to ensure our engineers are up to standard with regular testing and completion of courses and training to ensure that they are at the pinnacle of working standards. Whatever maintenance requirements may be, from a small patch up job to a full construction of a new build, you can rely on the OBRE to provide a reliable first-class service at fair prices.; With health and safety regulations and the latest industry standards always being updated we ensure that our engineers are up to date with these and are always adhered to.
Our Procedure
Our facilities are open 24 hours a day, 365 days a year, through any weather and whatever the circumstance, so our customers are always able to speak to one of our helpful advisers. Our team is known for working closely together to ensure that the customer receives a helpful audience which will lead to a co-ordinated and efficient service. From the moment that the job comes through, our team will activate our resources to ensure that we are able to source a local engineer to attend the site and at the very least provide helpful and knowledgeable expertise until our engineer can arrive. The progress of the job is then carefully monitored through to completion, with live updates of estimated arrival times relayed directly to you.
What Our Clients Say
Shantel Allen Ricciardo
Flaxley Road
2 reviews
1 month ago
This email is to complent the service received from the plumber/engineer whom serviced my water heater this evening. I wish I could mention him by name but I forgot. He was so personable, welcoming and professional he explained everything he was doing thoroughly and aimed to repair the problem to the best of his ability. Even though it was late in the evening he did not rush the job and fulfilled all safety checks and investigated all potential problems with the water heater to make it operational. I was very impressed and grateful for the professionalism and care he demonstrated I felt it deserved to be acknowledged by his company. Very happy customer.
Linda Baker
Lindhurst Road
4 reviews
8 months ago
Top of the range service
From the hour i called them until the hour i paid them they have been ever so genuine and surprisingly the price was exactly what they quoted me, no hidden charges. I recommend them very highly.
Hannah Fuaad
St Johns Road
2 reviews
7 months ago
Outstanding STUNNING service. I can swear by these diamond lads.
Cheap quote, done the job without any drama, no hassle, left out house clean
Well recommended.
Diane Brown
2 reviews
A month ago
As Marketing Manager for OBRE.
I’d like to say with confidence that OBRE is the best company to work for, at least in my 23 years of careers experience.
The management treat employees as family and they pay us very generous salaries and excellent bonus almost every month.
OBRE is my one and only career for good.
Sumaya Azeemy
Calvin Close
3 reviews
a year ago
Absolutely the perfect company you want to use
The engineers arrived on time, did very quick and good job and left my house clean. The price was incredibly cheap as well. Well done guys.
Georgina Hawkins
1 review
6 months ago
Thank you so much for repairing our boiler and restoring our heat and hot water. Seriously its impressive how quickly you have attended and got this boiler going
Adam Stokes
Floyd Road
4 reviews
a year ago
Amazing job guys, attended on time, repaired the issues with my centre heating very smoothly, and left my house clean with no issues at all. 5 STARS from me.